The Four Pillars of The DST e-Business Suite

The four pillars of our e-Business suite, TurboParts®, TurboPrise®, TurboSight® and TurboShop® technologies, have earned us a reputation for developing bolt-on solutions that integrate with disparate back-end systems, providing clients with the kind of flexibility they need to efficiently manage their businesses.

TurboParts® is quickly becoming the preferred e-Commerce gateway for customer-centric global aftermarket organizations. A best-in-class Internet-based parts ordering and fulfillment system, TurboParts allows OEMS, retailers and distributors to connect with their customers 24/7. TurboParts integrates with the Epicor® (formerly Activant®), PartExpert® and Cover-to-Cover™ e-catalogs, and can quickly be customized and private-labeled to make it a seamless part of a customer’s e-Business suite.

TurboPrise® is the aftermarket’s most robust supply chain management solution. TurboPrise serves as the electronic link between geographically-dispersed locations and regional and/or master corporate sites to enhance efficiency and productivity up and down a company’s supply chain. TurboPrise helps customers turn their supply chains into competitive advantages, synchronizing them at every tier by enabling all users to view real-time information simultaneously. In closing the gap between planning and execution, TurboPrise enhances the bottom line by delivering true time and cost savings.

TurboSight® is business intelligence. With TurboSight, companies integrate business systems, internal and external, to provide manufacturers and their distribution partners with the critical sales reporting and data warehousing capabilities they need to remain competitive in dynamic markets. There’s a difference between real-time data and right-time information, and fortunately for the aftermarket, DST understands the difference. TurboSight makes it easier for business managers to create the executive scoreboards they need to make strategic decisions and business course corrections for their enterprises.

TurboShop® helps owners and managers of tire and repair shop operations of all sizes complete more work in the same amount of time and achieve higher average repair order amounts, which in turn reduces costs and increases customer satisfaction. TurboShop’s “Home Office” control makes each location visible in real time so operations can be monitored and adjusted while they are occurring, rather than after the fact, giving individual locations the information they need to run operations independently. However, data is stored centrally, allowing visibility across the entire enterprise even when a real time internet connection is unavailable – a unique functionality that allows TurboShop to be scaled to any sized operation. Using the software’s intuitive interface, and by utilizing industry standard electronic catalogs, shops can order parts directly from almost any supplier. They can also check the status of open work orders and estimates, track employee assignments on open jobs, review a customer’s repair history and easily suggest and quote factory maintenance services. All of this can also be accessed by a customer’s PC, allowing them to schedule appointments on-line.

TurboShop® – Technology to help repair shops achieve higher average repair jobs.

TurboShop® is an advanced, fully integrated shop management system that utilizes a rich array of applications including web and mobile access for consumers, e-Commerce, and a comprehensive corporate control system for multi-location operations.

Used by hundreds of shops across the country, TurboShop is simple to use and improves productivity at the shop level. With integrated inventory management, accounts receivable, system administration and reporting, the system is designed to meet the requirements of both large and small businesses.

The TurboShop provides repair shops, service centers and tire stores with the ability to:
• Instantly quote customers their total cost, including parts, services (such as tire mounting & balancing), taxes, protection packages, etc. at multiple pricing levels
• Verify vehicle models and engines with VIN code numbers
• Check stock and order online from Big O, ATD, TCI, NAPA, CARQUEST, O’Reilly’s, AutoZone, and others directly from open repair orders
• Look up new customers by phone number
• Start repair orders in the shop or even in your parking lot with a portable VIN code scanner
• Create service packages that automatically look up both the required parts and labor
• Add factory suggested maintenance based on vehicle mileage directly to an estimate with the click of your mouse
• Quickly and easily produce and save customer quotes for tires and service, even while you are working on an open repair order
• Access complete customer history including declined items
• Look up tires by size or by vehicle including factory features and benefits
• Choose from a complete selection of sales, inventory and productivity reports and controls

In addition, TurboShop includes support for:
• Handheld scanners for VIN identification and/or parts receiving and inventory
• Electronic signature pads
• Integrated credit card processing
• e-Commerce connections for websites, customer appointments and marketing follow up
• Integrated accounting to Great Plains and QuickBooks applications

TurboShop has integrated many features into the base application that allows all users in the enterprise to view everything from quantity on hand in each location to customer vehicle history, outside purchases, customer accounts receivable information, etc.

Whether your operation is a single store or multi-store operation, franchise, or corporate business model, TurboShop will provide the operational functionality you need in today’s competitive business environment.

Contact us today to learn more about TurboShop and how DST can help you deliver the right shop management tools to your organization.

> To visit the TurboShop website, please click here!

TurboSight® – A real-time sales reporting and data warehousing technology.

TurboSight® is supply chain management business intelligence. With TurboSight, companies integrate business systems, internal and external, to provide manufacturers and their distribution partners with the critical sales reporting and data warehousing capabilities they need to remain competitive in dynamic markets.

There’s a difference between real-time data and right-time information, and DST understands the distinction. TurboSight makes it easier for business managers to create the executive scoreboards they need to make strategic decisions and course corrections for their enterprises.

DST will design and deliver the perfect business intelligence tools for your organization. That’s because they are built on a foundation of our experience working with Ford, General Motors and IBM, and thousands of customers in the automotive and heavy duty aftermarkets, as well as other industries that rely on intelligently managing their supply chains.  When necessary, we form strategic partnerships with other industry leaders to make our solutions even more robust.

Whether you need data extraction tools, data warehouse design and development, or powerful front-end analytic tools, DST is the right choice for your business intelligence initiative. Our continual QA processes ensure that we will deliver state-of-the-art solutions that deliver what you determine is critical for your business.

Most organizations consist of many types of legacy business systems, and they are hesitant to adopt technologies that force them to change parts of their business that may be operating at acceptable levels. A key advantage to working with DST is our ability to integrate our solutions with multiple distribution management systems (DMS), allowing you the flexibility to manage your IT infrastructure without being forced to invest in additional technology and hardware – in fact, we have successfully collected data from hundreds of different systems. Our proficiency with third party DMS integrations, and core competencies developed through our strategic partnerships, elevate DST above any other business intelligence company.

DST has been an industry leader for 25 years, and our technological foundation and experience allows us to deliver a lower total cost of ownership solution than you might expect. This is particularly important due to the custom development we will provide in order to accommodate the complexities of your unique organization. Our ability to deliver solutions faster and more efficiently could save you significant time and money – compare that IT implementations from other companies you may have worked with, which inevitably run over-budget and take longer than promised.

Contact us today to learn more about TurboSight, and how DST can help you deliver the right business intelligence tools to your organization.

TurboPrise – A robust distribution management system to improve supply chain efficiency.

TurboPrise® is the aftermarket’s most robust supply chain management solution. TurboPrise serves as the electronic link between geographically-dispersed locations and regional and/or master corporate sites to enhance efficiency and productivity up and down a company’s supply chain.

TurboPrise helps you turn your supply chain into a competitive advantage, synchronizing it at every tier by enabling all users to view real-time information simultaneously. In closing the gap between planning and execution, TurboPrise enhances your bottom line by delivering true time and cost savings

TurboPrise Order Entry
TurboPrise order entry has many advanced features not found in your current system. The IBM DB2 database makes it quick and easy to find customers by name, account number, phone, or other information. The module has many methods to find parts including search by partial part number information. Entering line code information or part number separators is not necessary to find a part in the system. The interchanges, alternate parts, super sessions, kits and other required parts data allow new employees to become productive quickly. Bottom line: Never lose sales. Give your order entry staff the best tool you possibly can. Handle each call as quickly and efficiently as possible — with no callbacks.

TurboPrise Inventory Management
You have the requirement to consider a large number of items with the minimum inventory investment — in an efficient manner. You also require the ability to manage inventory and cores across multiple branches, route trucks and warehouses. The inventory position of these multiple types of locations can be used to determine the overall “Group” requirements of the business so that overstock can be reassigned before making external purchases from vendors. We will help you base your inventory stocking levels on your inventory turns objectives and the average weekly usage of a part. Seasonality, overstocks, and large unusual purchases are considered in the replenishment process. The system keeps track of all the details of sales, lost sales, returns, warranties, and other replenishing information and presents that data in a way that your purchasing team can perform what-if scenarios before finalizing stock orders.

Current TurboPrise customers tell us that the replenishment process is automated in a way that saves them time and money. They report a decreased investment in inventory with the same or greater service levels. The advanced features of the TurboPrise inventory management and replenishment module will result in a better return on investment. And best of all, your purchasing staff has the tools to understand why an item was recommended for reorder. The purchasing remains under their control.

TurboPrise Accounts Receivable, Credit Control, and Accounts Payable
The advanced features of the TurboPrise Accounts Receivable module can increase the effectiveness of your credit and collections activity, thus improving cash flow. The follow-up and note tracking capabilities will ensure full control of the credit and collections function. Credit balances are available on-screen to counter and phone order entry employees. Available credit balances are updated on a real-time basis as parts are added to an order, sales are finalized and payments are posted. The credit department may set-up “credit hold/COD” and “hold and notify” codes. These instructions can appear on the order entry screen. Therefore, the person entering orders is aware of the account status of each customer, and the Credit Department is automatically notified electronically if there is a problem with the customer’s account before the fulfillment of any additional orders.

TurboPrise General Ledger
Because both TurboPrise Accounts Receivable and the Accounts Payable are integrated with the TurboPrise General Ledger module, most accounting transactions are handled automatically. By integrating the Parts module and optional Heavy Duty Service module directly to the General Ledger, all inventory movements are recorded automatically into your General Ledger Inventory Account(s) to provide on-demand visibility of the value of perhaps your largest business asset. Within the journals, you may drill down to the individual transaction level looking for profit leaks and opportunities. This is accomplished on-screen reducing the need to print massive paper reports to answer small questions. The General Ledger Report Writer lets you write your own financial reports including parameters such as square footage so that you can report on profitability per square foot. Your General Ledger will become a valuable management tool without the need to print reams of paper.

TurboPrise Warehouse Management System (WMS)
A full function wireless based warehouse management system, designed and written specifically for TurboPrise, is available to manage the part number from the point of entry into your facility until its sale or return to the vendor. The objective of WMS is to manage the key assets within the warehouse; the inventory, employees and storage space. While many systems function as a stand-alone application (often on a separate processor) independent of the inventory system, TurboPrise WMS achieves this objective as a fully integrated application. This is critical in the time-driven aftermarket environment of providing hot-shot delivery to the service dealer.  Delays while orders are communicated from one system to another for picking can have a major impact on customer service levels and result in lost sales. Sales are further supported by the ability to receive “on the dock” and make that inventory immediately available for sale. Cross docking of previously ordered items gets parts to the customer faster as does the concept of “pick based warehousing” where your most commonly sold inventory can be shelved closest to the shipping area. Greater efficiencies in your use of warehouse staff through directed picking and routed putaway of parts can result in reduced overhead while providing almost perfect accuracy of customer sales orders. Greater accuracy equals less returns equals happier customers.

Business Intelligence
It is important in the business environment that your daily transactions are updating your modern, relational database in real time and that information is readily available to you. You can see your data and make decisions now about what is happening now. In addition, the Business Intelligence reporting lets you track down any exceptions quickly and easily. Your data is under your control.

In addition to many standard reports and the ability to generate on-line or paper-based reports from consistent and up-to-the-minute data, a true relational database can support more advanced capabilities to identify, isolate, track, and manage your business.  Long term, using the TurboPrise database of, you can have access to all operational data utilizing the Business Intelligence module. This new technology supports a number of pre-programmed analytical and “drill down” views of your data, but unique among systems available to the aftermarket, the software provides the capability, using a simple “point and click” interface, to browse your data and generate access to information that is specifically important to your unique requirements.

TurboPrise offers a complete Business Intelligence product that integrates a robust distribution platform with a powerful e-Commerce engine.  Every level of the distribution channel, distributors, jobbers and shops, will benefit from this advanced solution, improving efficiency and profitability.

Contact DST today to learn more about why TurboPrise should be your supply chain management solution.

TurboParts® – The leading aftermarket e-Commerce gateway for improved efficiency and profitability.

 TurboParts® is the preferred e-Commerce gateway for global organizations that understand that e-Commerce is no longer just an ordering tool. True e-Commerce involves providing users with the content they need to make intelligent purchasing decisions, and allowing them to connect with your company at their convenience.

Your company needs every edge you can find. The TurboParts e-Commerce engine will transform order entry and fulfillment from an operational function into a strategic business advantage – helping every part of your balance sheet. TurboParts will allow you to increase sales and expand your customer base by making your company “open for business” 24/7/365. It accomplishes this without adding to your payroll, or forcing you to consider making a complete distribution management system change in order to utilize the power of a best-in-class e-Commerce engine.

DST makes it easy for you to use TurboParts for your e-Commerce initiative. TurboParts is a bolt-on solution that can be customized to meet your organization’s unique needs, and that integrates with current, legacy and future business systems – there is no need to alter other parts of your IT infrastructure to accommodate a stronger e-Commerce engine. Furthermore, our strategic partnership with IBM will bring the power of the IBM i-Series to support your e-Commerce initiative – regardless of the size of your organization.

TurboParts uses the Epicor (formerly Activant) electronic catalog, the best-in-class supplier of electronic data for product descriptions, images, specs and service bulletins. In addition, the system provides for a seamless interface with your own customized catalogs, allowing you to make TurboParts your complete e-Commerce engine.

With TurboParts, scalability is a standard, with custom pricing models to allow businesses to budget intelligently. Moreover, your customers don’t need to install additional software to interact with your TurboParts site – all they need is a browser connection. And the more your customers use TurboParts, the more you will receive the bottom line benefits of an e-Commerce solution that seamlessly integrates with the rest of your business.

TurboParts provides “right time information” through easy-to-use, advanced sales data analytics to help you improve inventory management. The system’s drill-down capabilities provide extraordinarily timely information you can use to run your business more efficiently – including lost sales data and information on customer order patterns by day of week and time of day.

You can maximize sales opportunities by offering Internet specials tied to real-time inventory.  This functionality is built into TurboParts, which means you can customize TurboParts without relying on third-parties to create these offers. Due to its open architecture, the system can accommodate content from a variety of third party solutions – those you may already have invested in or that you may be considering.

In addition, TurboParts interfaces with multiple shop management solutions, such as Mitchell One, R.O. Writer and others, enabling your customers to order parts directly from a work order. This further enhances shop efficiency and profitability.

A key functionality of TurboParts is the Rear View Mirror, which allows you to place links behind photos on your TurboParts pages. Even your best sales people may only be able to talk with a limited number of customers in a day and inform them of upcoming promotions and changes at your company. TurboParts provides your customers with access to external catalogs, vendor websites, .pdf documents and promotional literature 24/7 at the click of a button. This allows your customers to get the information they want when it is most convenient for them, generating the positive online interactions that result in improved customer service levels.

TurboParts allows you to quickly and easily customize your online customer interface. You can change your landing page to make a company announcement, direct visitors to a catalog, or feature different product groups. Furthermore, you have strong analytical tools that will allow you to capture and analyze visitor behavior – including instances where you are losing sales because of a non-stocking situation, or even which promotions are being viewed most frequently. This will help make your sales and marketing programs more responsive to customer needs and interests.

More and more companies are using TurboParts as the centerpiece of an efficiency-driven, productivity-driven, and revenue generation-driven e-Commerce engine. Call us today and learn more about the many ways that TurboParts will help your bottom line.