Service/Tire Chain & Fleet Operations

DSTWare - TurboPrise. This remote repair facility or store and central connectivity is designed to link a sizable number of geographically dispersed locations to regional and/or master warehouse sites as part of a supply chain management solution. With the chain in mind, DST designed many controls such as visibility of outside parts purchases, into the base system. DST also recognizes that chains always have unique business opportunities that require modifications to the base system.

Corporate control over:

• Communication
• Inventory
• Outside Purchases
• Configuration
• Pricing
• Theft Loss
• Staff
• Customer Service

DST TurboPrise Repair Shop Features

When efficiency has been optimized, costs are reduced, customer satisfaction is increased, and more work can be accomplished in the same amount of time. The DST TurboPrise Repair Shop provides an extremely efficient, easy-to-use interface, without sacrificing any of the functionality or control our customers expect.

• Customer repair scheduling on-site or via the Internet.
• Integration with the well known Activant (formerly CCITriad) electronic catalog.
• Quick view of open work orders with statuses for quotes, estimates, completed, and invoiced items.
• User definable price levels and discount tracking.
• Catalog lookup integrated into repair orders.
• User defined repair packages.
• Scheduled maintenance recommendations.
• Employee assignments at the line item detail level.
• Complete invoice history by customer, date, or vehicle.

TurboPrise Control System

It is the job of enterprise software to ensure that you can control all aspects of your business. By providing control over communication, data analysis, inventory, and event history, the DST TurboPrise Control System helps you stay on top of your business, no matter what the size.

• Lookup Files enable you to standardize key areas of data entry by creating custom selection lists.
• Create multiple pricing levels associated with parts, services and customers.
• Print reports for single stores, or analyze operations across multiple stores.
• The Control System controls the level of administrative access at the stores.
• Administrative flexibility allows support for dependant chains and independent franchises within the same network.

TurboPrise Connectivity

DST TurboPrise communication technologies integration has been done with a view toward improving efficiency and convenience for administrators at the corporate office, employees at the repair shop, and customers who are served by the software. By staying on the cutting edge of technology, while maintaining an understanding of what that technology is designed to accomplish, the DST TurboPrise development team continually provides applications that result in the highest possible gains for the DST TurboPrise user base.

• Customers can access a web site to locate the shop nearest them and schedule an appointment over the Internet.
• Enter a customer’s phone number and have address information automatically filled in from the Internet.
• View the history of a customer’s repairs at all shops.
• Search the stock on-hand at all sites and perform inventory transfer requests between sites on-line.
• Information is automatically transferred between the stores and the home office as you work. Batch transfers can be performed on request, and during end and start of day processes.